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Comprehensive Smartphone Protection Made Simple

In today’s digital age, our smartphones are indispensable, yet vulnerable to unforeseen mishaps.
Swap Protect ensures your peace of mind by offering robust coverage tailored to your needs.

Crack Happens. Be Ready.

Spills, drops, and mishaps – life happens fast. Swap Protect steps in faster.

Protect your phone and move on worry-free.

Serious Protection for Serious Risks.

Stay covered today. Get quick, seamless claim support when you need it most.

What is covered

Device Insurance

Attended Theft

Covers your device if it’s stolen while in your possession.

Accidental & Liquid Damage

Covers accidental damage like a cracked screen or physical breakage, as well as liquid damage.

Screen Crack

Covers damages to your device front and back screen caused by an accident.

Extended Warranty

Covers manufacturer defects after standard warranty period ends.

Support Services

Repair Service Support

Assist in coordinating repair services with the brand’s authorised service centers.

Door to Door Service

Free pickup, delivery & return services for device service request claims.

Why Swap Protect?

Unlimited Repairs

No limits. No worries. Fix accidental or liquid damage whenever  you need.

Device Exchange & Replacement

No long waits – exchange your damaged device or replace it quickly with eligible plans.

Authorised Repairs Only

Repairs are done at Authorised Service Centers using genuine parts for quality and reliability.

New or Old. You’re Covered

New phone or not, Swap Protect lets you subscribe easily. Just test your device and stay protected.

Easy Claims

Fast, hassle-free claims with quick approvals.

Total Flexibility

Total flexibility – cancel or re-enroll anytime.

Global Coverage

Global protection for your devices. Peace of mind wherever you go. 

Compare Plan

Protect Care

Extended Warranty Plan

Plan Coverage

  • Extended Warranty
  • 1-year plan starts from THB80

Plan Period Option

1-year or 2-years

Service Request Option

  • Repair
    Unlimited Repair

Protect Basic

Device Protection Plan

Plan Coverage

  • Screen Crack
  • Monthly plan starts from THB30

Plan Period Option

Monthly, 1-year or 2-years

Service Request Option

  • Repair
    Unlimited Repair

Protect Plus

Device Protection Plan

Plan Coverage

  • Screen Crack
  • Accidental & Liquid Damage
  • Monthly plan starts from THB35

Plan Period Option

Monthly, 1-year or 2-years

Service Request Option

  • Repair
    Unlimited Repair
  • Exchange
    2 times Exchange per 12 months cycle

Protect Pro

Device Protection Plan

Plan Coverage

  • Screen Crack
  • Accidental & Liquid Damage
  • Attended Theft
  • Monthly plan starts from THB40

Plan Period Option

Monthly, 1-year or 2-years

Service Request Option

  • Repair
    Unlimited Repair
  • Exchange
    Up to 2 times Exchange per 12 months cycle
  • Replacement
    Up to 2 times Replacement in 12 months cycle

* Maximum 2 service request combination of Exchange and Replace per 12 months cycle

Easy Claim Process

1

Service request options of either;

  • Call Swap Protect Hotline @ 095-368-2999; or
  • Request in the web app; or
  • Request from Line Official Account @swap.protect.
2
Claim verification, approval & service request fee payment, if applicable.
3
We will pickup the device from your doorstep.
4
We will deliver the repaired device to you.
1

Service request options of either;

  • Call Swap Protect Hotline @ 095-368-2999; or
  • Request in the web app; or
  • Request from Line Official Account @swap.protect.
2
Claim verification, approval & service request fee payment, if applicable.
3
Relax & wait for the exchange unit at your doorstep.
4
Receive the exchange unit & surrender the damaged unit.
1

Service request options of either;

  • Call Swap Protect Hotline @ 095-368-2999; or
  • Request in the web app; or
  • Request from Line Official Account @swap.protect.
2
Instant claim verification, approval & service request fee payment.
3
Relax & wait for the replacement unit at your doorstep.
4
Receive the replacement unit.

Eligible Devices

Check if your device is eligible here.

R iPhone AIR
R iPhone 17 Pro Max
R iPhone 17 Pro
R iPhone 17
R iPhone 16E
R iPhone 16 Pro Max
R iPhone 16 Pro
R iPhone 16 Plus
R iPhone 16
R iPhone 15 Pro Max
R iPhone 15 Pro
R iPhone 15 Plus
R iPhone 15
R iPhone 14 Pro Max
R iPhone 14 Pro
R iPhone 14 Plus
R iPhone 14
R iPhone SE(2022)
R iPhone SE (2022)
R iPhone 13 Pro Max
R iPhone 13 Pro
R iPhone 13 Mini
R iPhone 13
R iPhone 12 Pro Max
R iPhone 12 Pro
R iPhone 12 Mini
R iPhone 12
R iPhone 11 Pro Max
R iPhone 11 Pro
R iPhone 11
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R Phone 2 Pro 5G
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R Phone (3) 5G
R Phone (3A) 5G
R Phone (3A) Pro 5G
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R Galaxy A04
R Galaxy A04S
R Galaxy A05
R Galaxy A05S
R Galaxy A06
R Galaxy A06 5G
R Galaxy A15 5G
R Galaxy A15 LTE
R Galaxy A16 5G
R Galaxy A25 5G
R Galaxy A26 5G
R Galaxy A35 5G
R Galaxy A36 5G
R Galaxy A55 5G
R Galaxy A56 5G
R Galaxy M54 5G
R Galaxy S21 FE
R Galaxy S23 FE 5G
R Galaxy S24 FE 5G
R Galaxy S25 5G
R Galaxy S25 Ultra 5G
R Galaxy S25+ 5G
R Galaxy Z Flip 6 5G
R Galaxy Z Fold 4
R Galaxy Y A03
R Galaxy Y A04
R Galaxy Y A04S
R Galaxy Y A05S
R Galaxy Y A13
R Galaxy Y A13 5G
R Galaxy Y A14 5G
R Galaxy Y A14 LTE
R Galaxy Y A15 5G
R Galaxy Y A15 LTE
R Galaxy Y A23
R Galaxy Y A23 5G
R Galaxy Y A33 5G
R Galaxy Y A34 5G
R Galaxy Y A35 5G
R Galaxy Y A53 5G
R Galaxy Y A54 5G
R Galaxy Y A55 5G
R Galaxy Y A73 5G
R Galaxy Y S21 FE
R Galaxy Y S22 5G
R Galaxy Y S22 Ultra 5G
R Galaxy Y S22+ 5G
R Galaxy Y S23 5G
R Galaxy Y S23 Ultra 5G
R Galaxy Y S23+ 5G
R Galaxy Y S24 5G
R Galaxy Y S24 Ultra 5G
R Galaxy Y S24+ 5G
R Galaxy Y Z Flip 4
R Galaxy Y Z Flip 5
R Galaxy Y Z Flip 6 5G
R Galaxy Y Z Fold 4
R Galaxy Y Z Fold 5
R Galaxy Y Z Fold 6 5G
R Galaxy A07
R Galaxy A17
R Galaxy A17 5G
R Galaxy S25 FE 5G
R Galaxy S25FE 5G
R Galaxy S25FE 5GT
R Galaxy Z Flip 7 5G
R Galaxy Z Flip 7 FE 5G
R Galaxy Z Fold 7 5G
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